A: Yes! We ship for FREE worldwide to ensure that every customer will enjoy his or her shopping experience with us.
A: Please allow up to 1-3 days for your order to be processed and shipped out. We ship all our orders through DHL and have fulfillment centers located around the world. For domestic orders in the United States, it will normally take about 8-13 days. For international orders, please allow up to 8-16 days.
A: Upon placing your order, please allow up to 1-3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email with your tracking number. Then simply go on our page for tracking orders here. If you did not receive any updates on your order, please contact us immediately.
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
A: Absolutely! If you do not like the product or find damages on the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
A: Easy! You can click on the floating messenger icon on the bottom right corner of your screen (desktop & mobile). Alternatively, you can email us at theultrashave@gmail.com. We will happy to answer any questions or concerns you may have.